Privacy Notice

Effective Date: October 28, 2026

Last Updated: October 28, 2026

1. Introduction

This Privacy Notice describes how eternaglowgems ("Company," "we," "us," or "our") collects, uses, discloses, and safeguards your personal information when you visit, browse, or make a purchase from our Shopify-powered online store, interact with our digital advertisements, or communicate with our customer support team (collectively, the "Services"). By accessing or using our Services, you acknowledge that you have read and understood the practices described in this Privacy Notice.

2. Information We Collect

We collect information that identifies, relates to, describes, or can reasonably be linked to you ("Personal Information"). Depending on how you interact with our Services, we collect the following categories of information:

• A. Information You Voluntarily Provide to Us:

  • Contact and Identity Data: Your first and last name, billing address, shipping address, email address, and telephone number.

  • Order and Transaction Data: Details about the colored cubic zirconia rings and products you purchase, ring sizes selected, order numbers, shipping selections (Standard Shipping, Free Shipping, or Expedited Shipping), and return or refund requests.

  • Payment Data: Payment card information or third-party payment processor tokens. Please note that payment transactions are processed securely through Shopify and encrypted third-party payment gateways; eternaglowgems does not directly store your full credit card number or CVV security code.

  • Customer Support Communications: Any information, photographs, or correspondence you provide when contacting us at service@eternaglowgems.com.

• B. Information Collected Automatically:

  • Device and Network Information: Your IP address, browser type and version, operating system, device model, screen resolution, language preferences, and referring URLs.

  • Mobile and Advertising Identifiers: Mobile advertising identifiers such as Apple's Identifier for Advertisers (IDFA), Google Advertising ID (GAID), and persistent cookie identifiers used for marketing attribution and fraud prevention.

  • Usage and Interaction Data: Pages or products viewed, time spent on pages, clickstream data, items added to or removed from your shopping cart, and interaction with our digital advertisements across mobile applications and websites.

3. Cookies, Pixels, and Advertising Partners (Including AppLovin Compliance)

We use cookies, web beacons, pixels, software development kits (SDKs), and similar tracking technologies to operate our storefront, analyze traffic, prevent fraudulent transactions, and measure the effectiveness of our marketing campaigns.